Customer Testimonials
ALFA ROMEO OF FORT LAUDERDALE REVIEWS
Experience more than just a car purchase, experience a true premium car-buying experience. Read reviews from customers in Coral Springs, Fort Lauderdale, Delray Beach, and Boca Raton.
Luis is an utter professional and courteous. Very smooth process. Just few signatures here and there and I was out of there
Service did a good job, was tough to get appointment, would call and then call would get released, and would have to call again. Then after appointment @ 3:45 I get a call and said would have to reschedule you did not have a loaner for me. So I said that was not right, so she rented a car. But Luis did a fine job.
The dealership is brand new, their inventory is unmatched and they definitely know how to make you feel like a VIP. Angel Lugo is a great salesman. He was knowledgeable and very patient. He helped with the setup of the car and has followed up with me to make sure I am happy with the car multiple times. I definitely recommend both the dealership and Angel.
My service was done at Maserati of Long Island not Fort Lauderdale. But thanks for asking
Meticulous sales and service department …Chris in sales and Luis in service ,as well as all the service people ..
Being from out of state, Angel made the entire leasing process as easy and smooth as possible! Angel always looked out for my best interests and stayed in frequent communication. Fantastic customer service!
The service that was provided was excellent. Shawn kept my wfe abreast of the progress of the parts order and scheduled the repair quickly after receipt of the part.
Excellent service and communication from William in particular who is always welcoming and attentive and informative. Thumbs up!
Luis is extremely professional, and very helpful and provide the best customer service thank you.
Excellent service! Angel was very professional, patient and accommodating. He made sure i was taken care of and felt comfortable. He made the experience enjoyable and painless.
Excellent service! Always great communication. I get updates on everything. Everything done according to plan.
Fantastic service, good customer services and diligence ,fantastic fallo to any customer and is a family people
Joe is fantastic - always looking out for the best interests of his customers. A pleasure to work with, always communicates what's going on with my service, finds (and fixes) issues I didn't know I had. He's the best of the entire dealership (including sales)
Excellent experience and customer service advisor. Auto was detailed better than any previously used dealerships. Will be using as preferred service provider.
Everyone at the dealership was superb especially our sales consultant Angel Lugo. He took the time to explain every vehicle in a pressure free and detailed manner. We'll definitely be back and also recommend Angel to our family and friends.
The service was exceptional! Danilo Mejia was an excellent salesman. He went above and beyond to help me find my car. The entire process could not have been more seamless. Great staff, beautiful showroom and easy financing made my car buying experience a memorable one. I would definitely recommend Danilo and Alfa Romeo Ft. Lauderdale to family & friends.
The service was exceptional! Danilo Mejia was an excellent salesman. He went above and beyond to help me find my car. The entire process could not have been more seamless. Great staff, beautiful showroom and easy financing made my car buying experience a memorable one. I would definitely recommend Danilo and Alfa Romeo Ft. Lauderdale to family & friends.
Excellent, courteous and professional service. My service advisor Mr. William Maya was very helpful and friendly with me at every step of the process . He deserves maximum rating.
I purchased my car from Ferrari west palm, they did not explain anything about the car To me. I took it to Ferrari ft Lauderdale to have some work done and the tech explained every detail about my car without me asking. My technician was the best
Our service advisor Luis did provide great service, excellent communication, wish more people like him worked for Maserati, as we had very bad experience with other dealers and even corporate.
These guys are the BEST! My 2nd Maserati Levante and I love it! Hank, Luis, Dave, thanks so much for taking care of me!! BEST!
Luis is the best!! I love my Maserati Levante and it’s my second one. All the guys at Maserati take great care of me. Hank Carpenter was my salesman and he’s amazing! I would recommend Ferrari Maserati of Fort Laudedale to everyone!
Everyone from receptionist, sales to finance is knowledgeable, engaging and incredibly warm! Angel was amazing!!! Patient, professional, showed care and concern about my needs as a customer. I am in looooove with my Giulia!!!!!! #AlphaRomeofast
One of the best Dealerships I have ever been to. The entire staff was friendly and professional. I would definitely use them again. Thank you!
William Maya is an excellent service advisor. Always makes every attempt to accommodate. I would highly recommend him to others . Very knowledgeable and extremely friendly
Hank was a great resource to help purchase my first Ferrari, a 2021 Portofino. He made sure the car was in immaculate shape from service to detailing it. I would recommend Hank to anyone looking to buy an exotic car or at their Alfa/Maserati dealership next door.
Hank is a great guy. He worked hard to make my experience a good one. I If you’re looking to buy a Ferrari Hank Carpenter is the one to see. I highly recommend him. I love my Ferrari.
I know I bought a used car. But I really could have used some details on my warranty and how the car works. Alex and team were very good and upfront.
Luis provided me terrific service!! He has been great to work with both times I have taken my vehicle to him. I don’t have to worry when I need to have my car serviced that I am not going to receive 5 star service,
Excellent service. Shaun does a great job in keeping you updated on the car. In addition to the work to be done I ask if they could also do a couple of minor things. Everything I asked for was done to perfection. I can’t say enough about the dealership and the personnel. 1st class operation
Just an all-around awesome experience from the sales staff to the management if you’re looking for the best……. look no further, the best
I have tried the large dealerships in the area and they are not good actually they are really bad. Since my first visit here repairs personel and service have been a 10 at this dealership. Highly reccomended they are the only people I trust with my unique vehicle.
Wonderful staff and service. It was great pleasure having Luis. C as my service advisor. Thank you very much again!
This service was a wonderful experience. It was handled efficiently, professionally and totally seamlessly, including the pick up and delivery service. The tracking program for the drivers was extremely helpful, as were the contact and follow-up texts from the service manager. Oils not have gone better.
I came to the dealership because of two outstanding men and there help in getting a new car. Hank and David go above and beyond for service and advice. I rate fives across the board!
You get what you pay for. Premium service at its finest, before during and after the sale. I purchased from NY - they made it a seamless process.
amazing experience, Angel Lugo thank you!
They went above and beyond to help me solve my car problems. They were very helpful I would recommend them to all that need service help with exotic cars
Byron was outstanding! He was a pleasure to work with. The entire experience was phenomenal and will highly recommend to friends. Was a long process, but well worth the experience.
The dealership is fantastic. Lots of people that live and breath cars with a professional attitude. Nice to find people that understand your needs
thank you for your service for it everything was done properly and my car came out clean. Oil change was well done
Hank and Rick was helpful and awesome as always, very happy with their service and expertise.
Good service! Very satisfied with the warranty from Alfa Romeo and the work of Ferrari/ Alfa Romeo of Fortlauderdale. Recomended to any Alfa Romeo Owner
Took care of me good. Cesar is very professional, he is friendly, and knows his job, always ready when I need service for my Ferrari. I recommend him.
Hank. Thank you for the Fun and Respect you gave me over the last 5 or 6 years. You knew I wanted a very special car. You stayed the course with me and I could not be happier. My 2019 Red, Tan 812 Superfast is magnificent. Just looking at the car makes my day. Fort Lauderdale Ferrari and all your staff know the answers to any questions I had. It was a most enjoyable experience.
Great service, he took the time to make sure i got what i wanted! Great experience for my first Maserati
Can't say enough about the respect and full 100% attention was given to me and my wife, by Hank Carpenter. Have never had what I could call a great experience when visiting dealerships until now. We spent hours with Hank, with absolutely no pressure to purchase. Not only was it an informative experience, Hank took the time to introduce me to the current owner of the vehicle we were considering, and also the owner of the dealership. Cannot emphasize the royalty style treatment given us. It was an experience that I surely doubt one would find at another auto dealership. ...
They are very prompt and professional Joe was an amazing communicator and listened to everything that was important to me I really don’t want to have anyone else touch my car
They are great. Shawn is the best I have ever seen
Service was handled professionally and on schedule. Highly recommended to anyone who owns a Ferrari in the area. Thank you!
Great service. Thanks
Service was outstanding. Joe, Cody and team where super attentive, white glove service and attention to detail was outstanding. They are super professional and a great asset to the organization and brand that will keep customers coming back.
This is 4th car my wife and I purchased from Hank and his team, if you are looking for the friendliest and most honest salesperson you will meet in automotive sales I suggest you call Hank and the Ferrari of Ft Lauderdale Team.
Excellent customer service! Informative, professional and very polite. They took the time to call me and explain everything they did to the car.
Caesar Valdez was a pleasure to work with!!! He was very professional and addressed and resolved the issues I was having with the car. Everything was fixed perfectly
It was a wonderful experience with the service department. Pleasant and forthcoming staff.
Silvio da Luz was extremely helpful and knowledgeable in guiding my husband and I to the perfect car.
I had the pleasure of working with Danilo for my recent purchase. In summary I received Impeccable service, without feeling forced into my purchase. Danilo provided purchasing experience filled with genuineness and I would recommend him to anyone looking to purchase a new car!
Omg let me tell you. They are so good, they get you in and out in no time. The greatest part about this was I was so bless to have the same advisor from Range Rover at the Maserati dealer. William is the best hands up and down.
It was a great experience and the staff was courteous and friendly. We will recommend this dealership to anyone looking to purchase or lease a car.
Shawn is the best! Always accessible even on vacation. He is very professional and cares about the car and owner.
Just leased my 2nd vehicle with this establishment, and had the 2nd smooth process. Silvio was fabulous, courteous and efficient. Whole process took 2 hours.
Very accommodating and friendly staff. Clean and nice place go to. We went multiple times to look and decide and they were very patient with us. Great coffee 🙂 The manager , Dave was so friendly. Everyone there was nice to my puppy who came along car shopping. All around a great place and nice experience.
For the first time I was at the Maserati garage for my service. I had a great experience. Joe took care of my car and gave me an Uber ride home for free. He also organized that my car came back home with a chauffeur. I really appreciate their service and I can only recommend them.
Everyone at the dealership was very helpful. They were professional, knowledgeable, nice, and not pushy at all. I felt very comfortable and had a very pleasant experience.. I would recommend without reservation!
I have purchased 2 Maseratis with Hank Carpenter as salesperson.His help in choosing and delivering these cars was impeccable.Knowledge of product with assistence offered on setup made it a pleasurable experience .
Very attentive personnel and great service. It was a same day find and lease with no trouble on their part on top of very professional atmosphere
I enjoy working with Hank Carpenter. He is always looking after my interests along with representing Ferrari and the Dealership to create value for all.
We worked with Danilo Mejia who provided us with very profesional presentation We were in and out in no time and every bit of the process was well done Actually every one from the Manager Mr Weber to the receptionist were great and drove out with a big smile and a beautiful Alfa Romeo
I recently leased 2 (1 Sedan & 1 SUV) Alfa Romeo vehicles from this dealership. Everyone on site from the valet parking representative to the receptionist were extremely friendly and professional especially the General manager David Weber, and sales associate Silvio da Luz.The entire process was completed in less than 2 hours which included my vehicle trade in.
Everyone in the service department is friendly and knowledgeable. William helped me with all of my service issues on my Ghibli. Great customer service and communication.
The attention and service I received was excellent! My service manager, Joe Esquerra, was extremely attentive, fast, and got me back on my way with a loaner within minutes. I’m very happy to be a customer of Ferrari of Ft. Lauderdale and will be coming back for my next vehicle guaranteed!
Luis Cue was extremely professional and his attention to detail exceeded my expectations. They have truly earned my business and look forward to my next service!
From the moment I walked into the dealership to the moment I drove out with my new car, everyone was amazing. So helpful, patient, and very knowledgeable. I woukd recommend this dealership without reservation!
I found a purchased my Maserati on-line from my home in Atlanta, GA. The entire team, especially Byron, were super responsive from initial contact to the delivery of my vehicle to my front door. Very professional staff and organization.
My experience at Maserati of Fort Lauderdale was AMAZING..!!!! They helped out with confidence and professionalism throughout all the process getting my dream car. Thank you to the sales associate Danilo Mejia for being such a hard worker. If you want a luxury car this is the PLACE.
Great customer service!
Mr. Silvio de La Luz was very attentive, he treated us very well, we had no complaints about him. It was a pleasure meeting you
Best Experience!!! Chris C was great and really helped us choose the best Maserati. Exactly what we were looking for. He had two pulled around outside for us to look at & told us the differences. He was so knowledgeable and absolutely wonderful customer service! Worked out the price we wanted and was patient. We were extremely pleased with our experience. Thank you!! Nick and Sarah
Everybody was great and we’re able to assist me quickly. They really went the extra mile to make sure I got the best deal on my new car.
Chris and Dave made the process smooth and painless. No games here. Actually want your business and dont waste your time. Give them a try.
Went back to pick the Alfa Romeo with a sunroof issue and it was perfect!!
Fantastic customer service, support, perfect cars and prices. Felt at home talking with friends, by the time I bought my car. Best dealer experience ever. Thank you so much Silvio Luz and Abras
Excelent
