Customer Testimonials
ALFA ROMEO OF FORT LAUDERDALE REVIEWS
Experience more than just a car purchase, experience a true premium car-buying experience. Read reviews from customers in Coral Springs, Fort Lauderdale, Delray Beach, and Boca Raton.
Good customer service.
Fast and professional service. Everyone was helpful and Mike was especially patient and very accommodating.
Luis Cue my service advisor is always on point! Knowledgeable, and no bs!
Great Customer Service and very friendly!!! Communication was very understanding. Very friendly and pleasant on the phone
Service department got me in and out at a good time period! Thank you again Sean for the help!
Chris was easy to work with. Provided excellent advice and service. He wasn’t a pushy salesman and both my wife and I appreciated his help.
I had a great buying experience from contact to delivery Michael took great care of me I would recommend your dealership
I can alway count on Maserati of Fort Lauderdale to take good care of my car. Luis is quick and efficient and very professional.
Always great service at Fort Lauderdale Maserati!
They did a fantastic job of meeting our specific needs. Very pleasant to work with. It was a lengthy process but that comes with car buying. My only complaint would be the final process of signing documents. We were presented with multiple options for additional coverage. Some options were pretty pricey. We had been there for 4hrs at this point. This is something we could have been considering while we waited for approvals to come in. Nothing against Chris or anyone in the front line but it left us feeling rushed and uneasy with our decision.
“Outstanding experience at the Maserati dealership! Impeccably clean, friendly staff, and warm, welcoming people. The service was top‑notch—I couldn’t ask for more!”
Great Service and great experience. Joe and the service department provide excellent customer service. Very impressed.
Service was smooth and efficient. Great explanation of procedure and good updates. Loaner car was clean and ready
Great dealership very attentive to all details made sure everything that needed to be completed was done.
Great service, amazing vibe, cafe, and Ferraris. What’s not to love? 🔥👍
The service was fast and easy. I appreciated how quick the repair to my vehicle was.
Michael Troedel provided outstanding customer service from start to finish. I first contacted Michael two weeks prior to my visit after purchasing my Ghibli from a private seller in Fort Lauderdale (I am from Michigan). I am a retired Police Sergeant and US Army retired Command Sergeant Major. Having that background, I was seeking someone who shared my "attention to detail" work ethic and quality as this was my first Maserati (my dream car that I had planned to buy once I retired from two long awarding careers, the US Army and Troy Police) and wanted to make … Read More Google – Jul 1, 2025
The dealerships service & sales department is the best ! They tack care of my vehicle like it was their own. AAAAAAAAA ++++++++++++++++++. Thank you for doing a great job .
Michael Troedel provided outstanding customer service from start to finish. I first contacted Michael two weeks prior to my visit after purchasing my Ghibli from a private seller in Fort Lauderdale (I am from Michigan). I am a retired Police Sergeant and US Army Command Sergeant Major. Having that background, I was seeking someone who shared my "attention to detail" and work ethic as this was my first Maserati (my dream car that I had planned to buy once I retired from two long awarding careers, the US Army and Troy Police) and wanted to make sure my … Read More DealerRater – Jun 29, 2025
Excellent service. Expensive but worth it. I have been working with Luis for over 10 years and he is the best there is in the business.
This dealership has a big inventory. I brought a Porsche from Christopher Carpani. He was super patient with me, we closed the dealer within a week. Love working him and definitely will come back again to get other cars in the future
This service department is AAA++++ Thats why i will always purchase my vehicles thru them. Luis my service consultant is top notch very professional and attentive to my needs on my vehicle.
Joe Esquerra was amazing and an outstanding customer service. Always on top of things and keeping me informed all the time. Completely recommend it, and looking forward to continuing to be their customer for years to come, both from the purchaser perspective, but also for service related items.
Michael is always a pleasure to work with. He even had someone come do the car exchange for me so I didn't have to drive back to FLL.
Very caring staff, easy to deal with, efficient repair, no time wasted!
Awesome service! Thank you Tanisha for reminding me that it was time for car maintenance! Thank you Michael for your awesome customer service and care for my car!
I am thankful for the exceptional service that I received from staff and especially Michael ! Thank you Michael!
Joe is the most professional and courteous person in the car business he should give lessons
Excellent service. Luis is always very helpful. He delivers the vehicle when promised and he is very kind. Thanks
I was kept in the loop regarding everything that was happening. No problems and constant communication.
Sean was fantastic and got the job done fast & professionally. Communication was on very much on point.
We were very pleased with Michael’s response and customer service. He would be very professional and on top of it.
I am extremely grateful and satisfied with my dealer and my rep Michael, he’s with no debt an asset in this dealer.
Outstanding service provided !! Great atmosphere !!! Gabriel and Sean are a asset to your company . Always transparent and great to deal with
Outstanding service. Very thorough and kept me up to date through the whole process. Great
Ferrari Maserati did a great job especially Michael. He does a great job and deserves a raise
Excellent service from Michael Troedel, he kept me well-informed throughout the entire process of servicing and repairing my vehicle. I’ll definitely return to this dealership for future service needs
Luis is the most professional and courteous person to work with! Very happy with the service and maintenance done to our car.
DELERSHIP IS WORLD CLASS AS ARE THE EMPLOYEES. LUIS HAS BEEN MY REP FOR 2 CARS AND FOR 5 YEARS, ALWAYS IMPECKABLE SERVICE.
Great service and care from Service advisor Michael Troedel
great service and attention to detail in service, will recommend , michael did a great job
Sean he's always very attentive and professional. The reaction time its impressive and he try to resolve the issue as fast as possible, scheduling the car pick-up in an impressive manner. excellent job. He's for sure a big asset in your organization.
It's always a pleasure dealing with the entire staff at Ferrari Fort Lauderdale. They take great care of our cars and always complete service thoroughly and quickly.
professional team very happy thank you guy's
⭐️⭐️⭐️⭐️⭐️ 5-Star Red Carpet Experience with Luis at Maserati!
From the moment I arrived, Luis delivered nothing short of a first-class, red carpet experience that exceeded all expectations. His professionalism, attention to detail, and warm, welcoming demeanor made the entire visit feel luxurious, personalized, and seamless.
Luis was not only knowledgeable about every aspect of the Maserati brand, but he also took the time to ensure I was comfortable, confident, and cared for throughout the process. He anticipated my needs before I even expressed them and created an environment that felt both exclusive and genuinely supportive.
Every interaction was marked by … Read More DealerRater – Jun 13, 2025
Thank you for another great experience! Ferrari Ft. Lauderdale is always customer service oriented and it shows . They always deliver when they say they will! Thanks again!
My wife and I went to ft lauderdale ferrari n met hank. We decided to order a ferrari roma spyder. He made the process perfect. He updated us at every moment. We got our car yesterday and couldn't be happier. I would recommend hank in a split second. Thank u hank. U r the best
Courteous and professional and got my service done with no surprises. Michael is good at what he does and treats his clients professionally!
Great communication and prompt service
BEST PLACE EVER TO SERVICE YOUR VEHICLE
Amazing Staff, world class service from the best Ferrari Dealership in S.Florida. It starts from the top, Joe and Gabriel were very helpful, kept me informed throughout made the whole experience seamless. People don't realize the service department is what keeps you coming back. Thank you!!
Sean was very proessional and communicative throughout my service. I was very pleased with the work and efficiency. GREAT dealership to get your Ferrari serviced!
Courteous and professional and got my service done quickly. Michael is good at what he does and treats his clients professionally
I am updating my previous feedback regarding a recent service experience. While my initial visit left me significantly displeased, the dealership has since taken steps to address my concerns.
Initially, I brought my car in on a Monday with a clearly documented issue: "CUSTOMER STATES THAT THE VEHICLE IS HAVING DIFFICULTY STARTING AT TIMES AND THE CHECK ENGINE LIGHT AND OTHER LIGHTS CAME ON CHECK AND ADVISE." At that time, a "Sound System Unavailable" warning light was also present and documented, though the sound system itself was fully functional. Unfortunately, this specific warning light was not … Read More Google – Jun 6, 2025
Mike is great and very knowledgeable about all the things in the auto business. Always a pleasure
Great service and attention. Best part they delivered my vehicle to my work once it was serviced. Super happy with everything
I’ve had the pleasure of working with Hank Carpenter for over 20 years, and I can confidently say he is one of the most knowledgeable, honest, and dedicated professionals in the automotive industry. Hank is not just a salesperson—he’s a trusted advisor who consistently delivers a world-class experience with every transaction.
Whether you're buying your first Ferrari or expanding a long-time collection, Hank brings unmatched insight and attention to detail. He takes the time to understand your needs, offers thoughtful guidance, and always follows through with professionalism and integrity.
His passion for the Ferrari brand and deep … Read More DealerRater – Jun 3, 2025
Sean was very attentive and keep me informed of the work performed by the dealership. I was very please with the overall service level and attentiveness of the staff.
Outstanding service and teamwork! Always had good experiences with Service here. Luis Cue is great but the entire team does a fantastic job. They get you in and out quickly and get the job done right.
I have been using Maserati of Ft Lauderdale for 10 years now because of their service advisor, Luis Cue, and their great level of service.
The process was easy, uneventful and efficient. I enjoy that type of service. Service was good and polite.
Sean was very helpful and kept me informed of the services going on
The dealership is wonderful in how they treat the customer. Everything is automated in seeing the work being done on the vehicle. Always a pleasure to have work done. Very professional and caring staff
The worst. they are predators. they gouge Tried to charge me $2400 for an oil change. I left the dealership called them up from a different line and they told me it was $1178. Beware.
(Translated by Google) Excellent service, grateful to have you. (Original) Excelente servicio, Agradecido de tenerlos
Luis and the team were professional and provided exceptional service! Very happy with everything from communication to the servicing of my car.
Rene in sales did a great job from first contact to delivery of my ne Ferrari 296 GTS. He was very responsive a d continued with great customer service even after delivery.
I have been to multiple dealerships to service my Alfa Romeo. I have been lied to, cheated etc.
Fort Lauderdale Maserati/Alfa Romeo is the exception. I always feel like they are honest and try to earn your business. Mike in the Service department gave me stellar service. He called when he said he would. He gave me the best service and experience that anyone can ask for. In stressful times , it’s nice to know that there are still people who are honest, forthright and diligent. The dealership is a testament to beautiful cars as well. Will never go … Read More DealerRater – May 28, 2025
Very nice and professional They got the car out very quickly so I can be back on the road
My service advisor, Michael T. was awesome. Communicated clearly, always provided a timely response and delivered on what he said he would do. No surprises.
Always a pleasant experience!
Luis service advisor was great. Very helpful and worked quickly to resolving my problem with the car. Thank you
From start to finish, my experience at this dealership was outstanding. Luis Cue, my service advisor, went above and beyond—handling everything with professionalism, courtesy, and a genuinely friendly attitude. He made the entire process seamless.
The dealership itself is beautiful, and every staff interaction I had was top-tier. The client lounge offers excellent amenities, including a fantastic coffee area, and I was provided with a high-quality loaner vehicle that matched the luxury standard you’d expect.
This is truly a top-tier dealership that lives up to the prestige of the Ferrari and Maserati brands. I will absolutely return and … Read More Google – May 24, 2025
Hank went to the limits to take care of me and what I wanted. Excellent customer service and experience. Great dealership and good people easy to work with. hen
Superb service
Top Tier experience went in for my A/C and Mike got me in & out and I really appreciate that because it was really a 1 day job but they knocked it out and got me a very good price Thanks Again
Great attentive service. Will continue to go to them.
Amazing service, courtesy and quality as usual from our service advisor Luis Cue.
Great service . Very friendly and communication was excellent .
Exceptional service, stunning cars, knowledgeable staff—Ferrari Maserati Alfa Romeo Fort Lauderdale exceeds all expectations!
Great service. Friendly and accommodating.
Excellent service. Fantastic dealership. Good communication. Ready at my appt time, Work completed on schedule.
