Customer Testimonials
ALFA ROMEO OF FORT LAUDERDALE REVIEWS
Experience more than just a car purchase, experience a true premium car-buying experience. Read reviews from customers in Coral Springs, Fort Lauderdale, Delray Beach, and Boca Raton.
Dave Weber and Sylvio are amazing. Top notch service all around. Best experience ever buying a car.
The Best of The Best!
Hands down the Maserati & Ferrari dealership knows how to make you feel like a prince even if you don't have the money to buy what they have to offer. Took the kids on a broke man's field trip and they had the time of their life.
Ferrari-Maserati of Ft Lauderdale has hands down the BEST team! From the moment you walk in they are all about customer service! I took my vehicle in for service, was served with an incredible cappuccino and biscotti while I waited and without delay provided a loaner once my car was diagnosed. When my car was ready it was valeted to me, assisting with my long work day. A special thank you to Joe and Sara! We congratulate Ferrari-Maserati of Ft Lauderdale for their award winning service. We look forward to our continued relationship.
This my first visit to Ferrari Fortlauderdale and I want to mention that Shawn is great so as everyone one else, just one thing I would like to mention is my car came back with some scratches that was not there I would like to recommend that during maintenance to use paint protection around the because now I have to have the vehicle polished to remove the scratches besides that everything was great Thank you everyone!
Superior service. Friendly and considerate. The service technician went out of his way to be attentive and helpful!!
Best customer service I've had at any high end auto dealership across the country.
service was excellent in every way possible. From the initial text to pick up my car to the final completion to get it back
Team did a very nice job of delivering a great experience. Thank you and well done!
Professional, courteous and friendly. The service work was performed quickly and time commitments were met.
Excellent dealership with very experienced and polite staff. My salesman Hank Carpenter was extremely experienced and answered all my questions. He followed up after the delivery to see how the car was performing. Very good buying experience .
Robert was very patient and answered all of our questions. He was courteous and professional. He went above and beyond to make sure we were happy with style and color of car we wanted. He even came in on his day off to meet us for pickup of vehicle. Brian in finance was also outstanding with his time, explaining everything with us. Very knowledgeable and professional. Dealership was immaculate! Would highly recommend Robert, Brian and the dealership. Was actually a pleasant experience. Thank you
As always, the service staff was responsive, courteous, and attentive. My situation required special attention and that is exactly what I received from Joe, my service team member.
A great experience with a competent and knowledgeable team. Thanks to Hank, Jonathan and the team in service.
Luis Cue always on the ball and takes care of anything I need in service
I ALWAYS COME BACK. THANKS TO HANK AND DAVE AND ALL THE STAFF. GREAT COFFEE AND AMBIANCE TOO
William Maya was great All the service people try very hard to please customers Most Shawn Sosser is the BEST
Cesar Valdez is the best service advisory in the world! Very knowledgeable person and accurate on time.
Excellent service... Great communication... Pick up and delivery went very well. Joe did a fantastic job throughout the entire service.
Upfront with pricing, great service, great place to hang out. There is nothing negative I can say about my experience.
Nice service, good quality route my car on time Nice and clean The same day they told me to pick it up
Great service and professional staff, left my Ferrari for service and got a loaner while y car was being serviced
William is always very helpful and communicates current status frequently. The dealership is exceptional. Just a great place staffed with friendly and helpful people.
Just I would want to say Thank you very much Michael, you are very professional and also I would want to say thanks to the Financial Department because you help me to get the best deal for me you are an amazing team.
Great service, great service advisor and beautiful showroom.Very friendly staff willing do whatever is need.
Outstanding operation. They deserve a medal for good service.
Pickup and service where has advertised,information about progress was ok ,delivery of car was on time
Exceptional customer service! I actually live in Miami Beach but will gladly drive all the way to Ft Lauderdale for service or anything I need because these guys are really stellar!
Always receive great service for my car. Shawn is my guy. He knows how to move the ball down the field.
Kind and courteous stuff, but they returned my car with new tires and without air in them
Joe is great, and always professional He made sure that’s we had transportation and was not inconvenienced.
My service experience was very professional. Shawn my service writer, has been very knowledgeable, accommodating and accessible. Overall a very good experience.
Willian it was very helpful, thanks for the service , I will recommend very well, i happy for all the atención I received
Great experience servicing our car, returned like new and Shawn S is the best at this dealership!
Services was great and willian help me a lot with the a few issues i had with car.
First Class service with my advisorJoe Always!!! He treats me like a Queen!!!!
Personal attention with a Service Supervisor who knows me from past service calls, and quick resolution of issues.
Great service and they resolved my issues fully, with a great loaner car. The team was professional and responsive to my requests.
Everything was perfect. Since you enter to the dealer the customer service is amazing. They are always open to help you. I really recommend Cesar and Joe.
I was pleased with this first service call. It required a loaner for a couple of days and the process was quite smooth overall, although it took a bit too long time to get the loaner car ready to go
My first experience with Ferrari of Ft Lauderdale service- first class in ever respect. Shawn is terrific- delivered on what he promised in a timely and professional way. Highly recommend!
I was on the verge of walking out the door unsatisfied by a previous sales person and was stopped in my tracks by the receptionist. She is a keeper! Hank took over the appointment and my entire experience changed. Frankly, t was a pleasure to deal with Hank and the balance of the team. His deep product knowledge, sincere approach and desire to ensure I selected the right car was evident throughout the sales process. Quick shout out to Jonathan Garcia as well. Great teamwork guys, and thanks again for your assistance.
Great service from William Maya as always. Timely, professional, seamless.
HANK AND DAVE were awesome as usual. Got my 6th 7th and 8th masetarati from them this week. Also my cousin is gonna get one. They also helped with a deal in LA for my moms car
I love this dealership. They attended right away to my problem and diagnosed the problem. Excellent service
Outstanding customer service from Scott Marks. He was a pleasure to deal with & would recommend Scott & the dealership highly.
Outstanding service from Sean and John L from sales always available to help in every way. As good as it gets. Thanks.
Awesome experience, Chris my salesman nailed it. Easy, and good team, everybody was friendly and helpful. Sold my car, and got into a brand new Maserati. Gave me fair deal, and no games. Thanks everyone.
Very customer friendly, great service, beautiful facility and very knowledgeable employees. Would not hesitate to recommend.
Great Experience! got me in and out and addressed all my issues. Kept me up to date on the progression of of the car and when I could expect it back.
First time customer and will be a long time customer. Top notch service all around
All good. Hank worked with Rick and Jack to get the deal done fairly. Excellent experience!
Ferrari Maserati Alfa Romeo of Fort Lauderdale is an absolutely Top Flight dealership. I have dealt with them on several occasions and I have never had a problem and always have had outstanding results. This time, I needed servicing on my 2019 Alfa Romeo Giulia TI Sport. I called and made an appointment with Joe Esquirra and everything was handled quickly and professionally. I brought the car in on Monday morning and it was properly taken care of and I was given a loaner vehicle. Within 4 hours the oil was changed the car was completely looked at and everything was checked ...
They are awesome, every time I have had service on my car it’s been done fast and they do a great job! Shawn my service rep is always so kind and helpful!
Since I have been coming to this dealer for my car maintenance I find them to be professional, courteous, easy to deal with and extremely helpful. My car always come back with the issue taken care of.
Fast,and pleasant. Everything was easy and as William said from service.They called to advise that my car was ready as he saif.
Awesome level of service. Exceeds anything you will find at any other dealership by far!
FINE LEVEL OF SERVICE. SPOTLESS SERVICE AREA. EFFICIENT CHECK IN & CHECK OUT. SERVICE WRITER WAS VERY KNOWLEDGEABLE.
Quick and friendly service without the pressure to add on additional services. Joe, my service was very polite and knowledgeable.
Buying Ferrari is always a pleasant experience, better when you are supported by a team of competent, friendly and helpful people.As usual, Demetrio is able to fulfill my needs . All the staff of Ferrari Fort Lauderdale are super!
Luis has been very proactive on the problem I have with the a/c of my Levante. Service didn't fix the problem the first time, so he immediately asked me to bring the car back and gave me a loaner. He also kept me informed on what he was hearing from the service techs. Things sometimes go wrong, but it's how you react that makes a difference. I have used Luis for two years now and I will keep coming to him for service
There was a mix up with my service which happens. What’s more important is what is done about. All my expectations were met before I could even ask for them. Excellent service!
My 2014 458 Spider was recalled for a brake fluid reservoir. Ferrari of FLL took care of it in a timely and friendly manner
The level of service received was superior to anything I’ve ever experienced, Thank you
great service! very professional staff, took my 488 GTB for service and received a loaner and my car was ready even earlier than anticipated, top quality service
I was not happy with the way my 2020 Portofino was shifting gears. Ferrari of FLL sent a flatbed to get my car. They checked it out and said nothing was wrong, and flat bedded the car back to my home. Shawn Sosner, my advisor has been helping me with service on my car since I bought it. He is extremely courteous, and helpful, a real asset for Ferrari of Fort Lauderdale. I think he is the Service Manager, and if he isn't, he should be promoted to that position. I have always been happy with the service at this ...
Great customer service! Very attentive and they know what they are doing never have an issue
No rental loner cars available but I guess that’s not there fault. Very inconvenient.
Quiero agradecer a Danilo fue una experiencia maravillosa buen costumer service , maravilloso ser humano no le doy un 5 si no un 10 les recomiendo 100% este dealer ya que te ayudan y se ajustan al costumer❤️
I was very happy with the service. My advisor William was very helpful and attentive. I waited for my car and he would come to me giving me updates.
William was extremely helpful in keeping us up to date with the service of our vehicle. This is the only dealership I would use for Service.
Very attentive staff. They always make sure everything is just right. Exceptional service! I could not be happier.
Very Friendly and Helpful with the whole process of acquiring the Car of my Dreams! Beautiful facility and tons of gorgeous cars! They went above and beyond to satisfy all my needs. Will do business again with them.
Very detailed, attentive and professional.
Very good Customer service , they took care of each and every minor thing very precisely.
Great service! Luis is an outstanding advisor. I will definitely go back for next service.
